Workshop Content Summary
Upon completion of this course, students will be able to:
- Understand the BA/BR industry definitions and trends
- Understand shortcomings of typical process modelling and business requirements elicitation methods
- Understand cutting edge Business Modeling methods, particularly the relevance in an AGILE world
- Understand the latest techniques in business knowledge extraction / elicitation
- Access template for deploying a BA.BR Centre of Excellence (COE)
- Understand next generation BA / BR output
- Identify ways to leverage BA / BR outputs for multiple corporate initiatives
- Identify common BA / BR pitfalls
- Explore the role of the Business Analyst and the Business Requirements Analyst
- Understand the importance and value of the Business Analyst Role to the corporation
- Exposure and use of a leading Business Process Analysis (BPA) modelling tool (30-day software trial included)
Course Introduction
Objectives. Agenda.
Industry Challenges
Applying 20th century methods to 21st century problems. The challenge. The BPM trends. Industry standards
The Potential
Benefits / Uplifts. The upside potential. The BA role and responsibilities
Business Defined and Exposed
Definitions. Industry “standards”. BPM outputs
Examples: 20th Century business process models – issues and errors
A New BPM Approach
A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide). 5 Interrogatives. Multidimensional business models. Rule based modelling. Ensuring consistency and completeness.
Demonstration: Sharing and building a multidimensional business mode
Business Engagement / Elicitation
Challenges. Recall vs Review. Information recycling driven. Gaining consensus
Example: Recycling business information
Business Improvement
Quick wins. Formal analytics. Costing and simulation.
Business Requirements
A new definition. Business Requirement inference. Auto-generation from business models. AGILE Business Requirements.
Examples: Auto-generation output, Business Requirements Documentation (BRD), User stories, User cases.
Additional Value Add – Enterprise Convergence
Education and training from business models. Standard Operating Procedures (SOP). Regulatory compliance
Examples: Auto-generation output = Role Definitions, SOPs, Business Improvement, Risks and controls
Setting up a BPM COE
Blueprint. Roles. Enterprise considerations and business model management. Resourcing.
Examples: COE Template