Information Technology Case Study

Information Technology Case Study

PM-Partners group Delivery and Advisory Services

CHALLENGE:

Our client required a flexible model that provided a capability for their customers’ large complex programmes of work. They were experiencing an increase in ‘red’ projects across their portfolio due to unskilled staff running key projects.

RESULT:

PM-Partners group worked with them to provide a flexible, extended workforce of skilled practitioners (a team of 30+ people) who worked with their largest clients to deliver the required outcomes across the region.

HIGHLIGHT:

Programme directing and delivering a successful internal ICT Transformation programme over three years (budget in excess of  $ 1Billion), rationalising data centres, developing and rolling out standard ITSM processes and transforming the ITO organisation across Asia Pacific for our client’s customer base.

Extended Project Workforce

Our client required a flexible model that provided a capability for their customers’ large complex programmes of work. They were experiencing an increase in ‘red’ projects across their portfolio due to unskilled staff running key projects.

PM-Partners group worked with them to provide a flexible, extended workforce of skilled practitioners (a team of 30+ people) who worked with their largest clients to deliver the required outcomes across the region.

This resulted in a reduction of ‘red’ projects across the portfolio, 100s of projects successfully completed, as well as minimising bench time of costly resources.

APAC PMO Transformation

PM-Partners group provided PMO Management across the APAC region under a global programme of work to outsource all data centres, networks and communications including helpdesk support and applications. Under this role we also provide several other capabilities, including Transformation Programme Management and the UNIX Engineer projects.

We provided programme management capabilities on the Data Centre Transformation piece of the APAC Programme. Our Programme Manager was responsible for assessing the current state and working with the customer on classifying all the servers and applications and deciding how they would be transformed, planning for transformation, delivering the transformation and ensuring a speedy and seamless transition to the client in the Future Mode of Operation.

The outcome of PM Partner’s involvement was:

  • Reduction of red projects across the portfolio
  • 100s of projects successfully completed
  • Minimised bench time of costly resources
  • Acquiring a managed bench of skilled practitioners to assist their largest clients to deliver the required outcomes across the region.
"PM-Partners group has provided timely deliverables against aggressive timeframes, provided accurate and unbiased system advice and delivered high quality software to meet our needs. The success of their support has ensured that our major IT provider (EDS) has had to integrate PM-Partners into our major projects to ensure quality database design. PM-Partners group senior management has provided flexible arrangements and has been willing to negotiate costings. I also believe we have made sound friendships in our dealings with PM-Partners."
Download PDF version
Enquire Now

ENQUIRE NOW

1300 70 13 14









Newsletter

Stay Informed

Subscribe to our newsletter and receive quarterly industry news updates and stay informed of forthcoming PM-Partners group events.