PM-Partners group Delivery and Advisory Services
CHALLENGE:
Our client needed to deliver a Safety Data Management System across 5 globally dispersed sites. Bespoke designed Single Sign-on capability. 6000+ users.
24/7 up-time.
RESULT:
Project successfully delivered across all sites with all mandatory capability including added functionality exceeding scoped deliverables. System now forms back-bone to all safety-related activity in sustaining client compliance and operations.
THE PROJECT:
Our client needed to deliver a Safety Data Management System across 5 globally dispersed sites.
- Bespoke designed Single Sign-on capability.
- 6000+ users.
- 24/7 up-time.
- Multi-language capability.
- Business Intelligence driven Smart Reporting capability.
- Previously completely paper-based and each site having unique processes/ procedures/ systems/ tools –centralised.
THE CHALLENGE:
- Project failed over previous year to deliver a viable product.
- Client limited in budget and resources
- System functionality includes
–Occurrence Management; Investigation Management; Audit & Auditable Entities Management; Smart Reporting (including mobile device capability); OHS; Change Management; Risk Management; Compliance Management
- System used across devices and platforms and available 24/7 globally through web-portal to 6,000+ users
–True de-centralisedSafety Management
THE SOLUTION:
- Utilising Service Volume Credit loyalty program, BA and Test Lead trained in Business Analysis and Project Management
- Project Team led Working Groups involved in design elements ensuring key stakeholder and end-user buy-in
- Across complete Project life-cycle, 22 Steering Committee meetings led by PM with Weekly Status Reporting each Friday ensuring progress through communication
THE RESULT:
- From initiation to first pilot (completely paperless) –8 months
- Single Sign-on capability designed and deployed by Project Team collaboratively with 3rd party vendor –first of kind in business
- Project Transitioned to BAU (including ongoing system functionality design) through robust and detailed ‘premature closure’ process thus yielding cost-savings to client
- BI Smart Reporting now used by Executive Team up to CEO-level in making better, more informed and proactive safety decisions
- System is the Single Source of Truth across the Group, across 5 countries
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