All workshops may be conducted onsite or at our premises, with experienced facilitators providing group and/or individual instruction. Training is provided through hands-on learning, relevant exercises and the provision of a participant handbook containing training materials, tools, templates and checklists, ready for use on your next project.
Our participants are also entitled to complimentary telephone consultation/advice within 60 days of workshop completion.
Assessment of competence is established by observation of contribution and participation during case study exercises and group discussion.
Follow-up assignments are not part of this workshop offering, but may be estimated, designed and conducted upon request.
Additional day/s covering a greater depth in one or more of the modules covered (see Workshop Content Summary overleaf) or more advanced aspects of interpersonal skills for project managers. Examples include:
- Coaching and Mentoring for Project Managers
- Conflict Management
- Requirements Gathering Facilitation
- Problem Solving & Decision Making
- Critical Situation Management
Other options available upon request
This workshop can be cost effectively customised to your business environment using an appropriate project scenario from your workplace.
Workshop Content Summary
Building Project Teams
- Behavioural Interviewing for Team Selection
- Typical Phases in Team Development and the Role of the Project Manager
- Working with Behavioural and Communication Styles
- Your Personal and Leadership Styles
- Active Listening and Questioning Techniques
- Presentation Skills Planning and Practise
Achieving Win-Win Outcomes
- How Assertive Are You?
- Tools and Techniques for Ensuring that Your Needs are Understood and Met
- Planning for and Conducting Interest-Based Principled Negotiations
Managing the Project Team
- Leadership versus Management
- Understanding Interpersonal Influences
- Conflict Management Styles and Situational Applicability
- Managing the Team
- Managing Individual Performance Issues
- Providing Feedback