About this course
“People are more likely to change in response to a combination of new experience and communication than in response to communication alone.”
“It’s not what our message does to the listener, but what the listener does with our message that determines our success at communication.”
Mackay, H. (1994) “Why Don’t People Listen”, Sydney, Pan Australia
Communication is the foundation upon which all business is transacted, and is therefore both personally and professionally, key to the success of the individual and the organisation.
Workshop Objective
To provide participants with the fundamental skills, tools and practice for identifying their communication style and that of others, capitalising on strengths and addressing development areas
Who this course is for
This workshop is designed for:
- All staff members within an organisation*
*This programme can be modified for Managers, Supervisors and Team Leaders