All workshops may be conducted onsite or at our premises, with experienced facilitators providing group and/or individual instruction. Training is provided through hands-on learning, relevant exercises and the provision of a participant handbook containing training materials, tools, templates and checklists, ready for use.
Our participants are also entitled to complimentary telephone consultation/advice within 60 days of workshop completion.
Assessment of competence is established by observation of contribution and participation during case study exercises and group discussion.
Follow-up assignments are not part of this workshop offering, but may be estimated, designed and conducted upon request.
Options & Customisation
Optional training modules may be added to this workshop:
- Additional day/s to cover a greater depth and practical application practise scenarios.
- This workshop may be cost effectively customised to suit your timeframe and business environment using a workplace-based scenario or project.
Workshop Content Summary
- Problem Solving versus Decision Making
- Problem Solving Models
- The 5 Step Guideline
- Defining the Problem
- Analysing the Causes
- Exploring Options and Choosing Solutions
-Six Thinking Hats
-Nominal Group Technique
- Planning Actions
- Monitoring Results